Terms of Service

1. Online shop

ARTLIA operates the shop ARTLIA.de on the internet. To stay on the artlia website, especially to see the upcoming sales promotions ("User"), you do not need to become a member. Membership requires the user to register. You will receive personal information about upcoming sales promotions from ARTLIA via email, provided you have agreed to receive these emails. The prices listed on the website are final prices including VAT. Shipping costs and processing fees are displayed separately and are clearly understandable for you.

2. Scope

The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

These General Terms and Conditions also apply to entrepreneurs for future business relationships without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; They only become part of the contract if we have expressly agreed to this.

3. Contractual partner, conclusion of contract

The purchase contract is concluded with ARTLIA.

The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided and explained in the ordering process Use correction aids. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after sending the order and does not constitute acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within 2 days.

A binding contract can also be concluded beforehand as follows:

• If you have chosen credit card payment, the contract is concluded at the time the credit card is charged.
• If you have chosen the PayPal payment method, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.

The language available for concluding the contract is German.

We save the contract text and send you the order details and our general terms and conditions by email. You can view and download the terms and conditions here on this page at any time. You can view your past orders in our customer login.

4. Delivery conditions

In addition to the stated product prices, there are shipping costs. You can find out more about the shipping costs in the offers.

5. Payment

The following payment methods are available in our shop:

Credit card

When you place your order, you also provide us with your credit card details. Once you have been authenticated as a legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction is carried out automatically by the credit card company and your card is charged. 

Paypal

During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. 
The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process. 

Amazon Payments

During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to be able to process the ordering process via Amazon and pay the invoice amount, you must be registered there or first register and authenticate yourself with your access data. There you can choose the delivery address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment instructions to us. You will then be redirected back to our online shop, where you can complete the ordering process. Immediately after placing the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process. 

SOFORT Überweisung by Klarna

After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have an online banking account with a PIN/TAN procedure that has been activated for participation in Sofort, identify yourself accordingly and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction will be carried out by Sofort immediately afterwards and your account will be debited.

Purchase on account via Klarna

In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you the invoice purchase as a payment option. 
Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna. 
When you purchase on account with Klarna, you always receive the goods first and you always have a payment deadline of 14 days. 
The complete terms and conditions for purchase on account can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0.

6. Right of withdrawal

Consumers have the statutory right of cancellation as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of title

The goods remain our property until full payment has been made. The following also applies to entrepreneurs: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

8. Warranty and guarantees

The statutory liability law for defects applies. Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the shop.

Customer service:

• Tel.: +49 (0)114 7613    9:00Uhr - 17:00Uhr (Germany)
• E-Mail: support@artlia.de

9. Online Dispute Resolution

Online dispute resolution in accordance with Article 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can access at http://ec.europa.eu/consumers/odr/ find.

10. Final provisions